Utility Bill Information

UTILITY PAYMENT OPTIONS

Pay by Phone
Customers may make payments during business hours from 8 a.m.-5 p.m. Monday-Friday over the phone using a Visa or Mastercard debit/credit card by calling 918-652-3348. There is a 3.5 percent fee processing fee to pay over the phone.

Pay Online
You may make your payments or access information about your account anytime, 24 hours a day seven days a week. In order to pay your utility bill online you will need your account number, located on your utility bill, and a credit or debit card number. Once your payment is processed, your records will be updated accordingly. You may set up recurring payments or one-time pay. There is a 3.5 percent  processing fee to pay online.

CLICK HERE TO REGISTER OR START YOUR ONLINE PAYMENT

Any residents scheduling a water bill payment through our online system need to be careful when setting the payment date. Selecting a draft or charge date after your due date is not considered a payment arrangement until approved by the Utility Billing Office. You must call 918-652-3348 to avoid any potential service disconnection.

Payment Drop Boxes
A drive-up drop box is located on the north side of City Hall, at 115 South Fourth Street. Payments placed in either drop box after 5 p.m. are processed on the following business day. The City only accepts checks or money orders in the drop box. Include the account number on the check or money order. Do not drop cash in drop box.

Automatic Bank or Draft
For the convenience of our customers, utility bills may be automatically drafted from a checking account or savings account., The total amount due on the bill will be drafted from the customer's account on the due date or on a date recognized by the City. You will still receive a copy of your bill. A completed authorization form and voided check (for checking accounts) are required before activation. Please complete the applicable form below and return to the utility office at city hall.

Pay by Mail
Remit payment by check or money order through the mail to:
City of Henryetta
115 South 4th
P.O. Box 608
Henryetta, OK 74437

Do not send cash in the mail.

Payment Plans
If you are unable to pay your full water bill, you can apply to be placed on a payment contract to pay your previous balance in monthly installments. Call city hall 918-652-3348 to make arrangements.

 

UNDERSTAND YOUR BILL:
Here's a guide to your monthly utility bill